All Systems Operational

About This Site

Downtime is inevitable, but it's how we respond that sets us apart.

We're reporting on elements both inside and outside of our control to help provide you an insight into the greater IT landscape. Depending on your environment, you may not be affected by all incidents.

To manually sign up for alerts, click the "Subscribe to Updates" button in the upper-right hand side of this page. SMS notifications are triggered when we create or resolve an incident. Email notifications are triggered when we create, update, and resolve an incident.

Client Engagement Operational
90 days ago
100.0 % uptime
Today
Inbound Telephone Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
99.98 % uptime
Today
Microsoft 365 ? Operational
90 days ago
99.94 % uptime
Today
Blue Arc Connect Telephone System ? Operational
90 days ago
99.97 % uptime
Today
Exclaimer ? Operational
90 days ago
100.0 % uptime
Today
Datto ? Operational
90 days ago
100.0 % uptime
Today
Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
TPG ? Operational
90 days ago
100.0 % uptime
Today
Aussie Broadband Operational
90 days ago
100.0 % uptime
Today
Telstra Operational
90 days ago
100.0 % uptime
Today
Optus Operational
90 days ago
100.0 % uptime
Today
Operating Systems Operational
90 days ago
100.0 % uptime
Today
Windows Desktop Operational
90 days ago
100.0 % uptime
Today
Windows Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Resolved - We've been monitoring closely for the last 24 hours and by all metrics this is resolved. Please reach out if you're continuing to have difficulty. Kudos are due to the engineers involved dealing with a complicated and shifting threat landscape.
May 6, 09:54 AEST
Identified - Our upstream provider is being affected by a Distributed Denial of Service (DDoS) attack that began at approximately 9:00 AM on Sunday, 4th May 2025. They have put in place advanced protections and workarounds that are minimising the impacts, however there may still be occasional issues such as failed call delivery or temporary registration loss. These issues should be rare and will only be temporary in nature.
May 5, 11:13 AEST
Investigating - We are seeing reports of call quality and connectivity issues. This is being investigated upstream.
May 5, 09:42 AEST
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.