All Systems Operational

About This Site

Downtime is inevitable, but it's how we respond that sets us apart.

We're reporting on elements both inside and outside of our control to help provide you an insight into the greater IT landscape. Depending on your environment, you may not be affected by all incidents.

To manually sign up for alerts, click the "Subscribe to Updates" button in the upper-right hand side of this page. SMS notifications are triggered when we create or resolve an incident. Email notifications are triggered when we create, update, and resolve an incident.

Client Engagement Operational
90 days ago
99.96 % uptime
Today
Inbound Telephone Operational
90 days ago
99.86 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Internal Systems Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
99.98 % uptime
Today
Microsoft 365 ? Operational
90 days ago
100.0 % uptime
Today
Blue Arc Connect Telephone System ? Operational
90 days ago
99.93 % uptime
Today
Exclaimer ? Operational
90 days ago
100.0 % uptime
Today
Datto ? Operational
90 days ago
100.0 % uptime
Today
Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
TPG ? Operational
90 days ago
100.0 % uptime
Today
Aussie Broadband Operational
90 days ago
100.0 % uptime
Today
Telstra Operational
90 days ago
100.0 % uptime
Today
Optus Operational
90 days ago
100.0 % uptime
Today
Operating Systems Operational
90 days ago
100.0 % uptime
Today
Windows Desktop Operational
90 days ago
100.0 % uptime
Today
Windows Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Resolved - Monitoring has indicated that this issue is resolved. Please reach out should you still continue to experience any issues.
Jul 7, 15:01 AEST
Monitoring - The upstream provider has confirmed this is resolved but we'll monitor to confirm.
Jul 7, 11:47 AEST
Identified - Confirming our upstream vendor has identified a problem with the Microsoft Teams integration. Calls made with, or received with Microsoft Teams are impacted. Use alternate means of contacting us for support issues (Chat, Email, Portal etc.). Restoration ETA unknown at this time.
Jul 7, 08:59 AEST
Investigating - We're looking into a situation where we're seeing inconsistent voice calling behaviour across some clients and some services.
At present it seems to be affecting Microsoft Teams calling primarily but we'll update as soon as we know more.

Jul 7, 08:45 AEST
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.